Graziano Associates

GA is passionate about helping clients achieve goals:

with targeted sales and marketing messaging,

client retention, customer experience, trade show success

and employee motivation.

Need help supporting your case for investment in your company's customer & employee experience?

WHY to Engage

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resource to strengthen your presentation.

Revenue. Retention. Referrals. Repeat Business. Every interaction you have with a customer, client or employee either undermines or enhances these key performance indicators. We specialize in helping fast-growing, middle market companies transform their critical customer and employee interactions into top-notch experiences that boost revenue, ignite engagement and drive retention. 

End-to-end Marketing and Promotions That Get Results

News

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Customer Care and Social Media

The percentage of people who use Twitter for customer service has jumped 70% from 2013-14.

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9 Critical Churn Triggers That Can Derail Customer Experience (CX)

To ensure that CX keeps pace with rising revenue, companies must monitor certain metrics…

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our free resources
Client Relationship Mastery

The Client Retention Formula for today's competitive business landscape

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lead gen